Delay with verification of my account followed by inexplicable withdrawal decline
Hi, iv have been using raging bull casino for a while and made a number of deposits, I have send all relevant documents to there email address and received an automated response to say they would get back to me in 48 hours, after this time past I got in contact to see if they had received any information, they keep saying there is nobody from that department in who can help me, then I was told if I hadn’t heard anything within 10 days to get in touch then, this seems a long time to verify documents, I have finally won some money after a number of deposits and I had a pending withdrawal for $3000, I logged onto my account today to find the withdrawal has been canceled and it is in my available playing funds again? Can someone please explain what is going on and help me get my winnings? Thanks Adam
Raging Bull Casino Complaint Stats
Resolved
593 / 645
Avg. Amount
$2,633
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 562 out of 607 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.