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Euro Play Casino - Delay in payment

RESOLVED
Complaint Info
Disputed casino Euro Play Casino
Reason Delayed payment
Amount € 45
Posted on October 7, 2014

Hello!
I got signed up bonus (88eur) in this casino! I lost all, but I played a lot, so i could convert comp points to cash. I got 5 eur from comp points (without any wagering requitments). From 5 eur i won 20 eur, so i decided i withdraw it. I went to the chat, "Stefan" told me all right, I can withdraw, but first I need to deposit 25 eur. So I did it.
It was 2 weeks ago, and my withdraw status is still pending! I wrote some e-mails to the casino, but no answer, and I have sent my ID and adress proofs.

Posted on October 7, 2014

Please mark this issue as resolved.

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