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Mr Ringo Casino - Delaying Payment For Over Month

UNRESOLVED
Kapolter95 Deutschland
Posted on June 13, 2017.

I made my deposit on 19.04 and made withdrawal 1940 euros on 03.05. (- 3% fee went). My account has been verified. One week later on (10.05) i went to the chat with support , they said that they will leave a note for financial department,since my withdrawal was still pending. I wrote them again almost every day an get the same answers, still withdrawal pending, i was told that it's being delayed because of the holidays and later told that it will be on my bank account shortly. After that i have sent them emails ,both answers where the same :Our finance department will take care of your withdrawal as soon as possible, we can't handle it from the support. Please be patient, it will be done soon. Today i wrote through chat again ,withdrawal still pending and person in the chat said that he will write to the financial department accordingly, that was the 10th time that they wrote the financial department and i`m still waiting for my money

Posted on June 13, 2017.

Dear @AskGamblers,

Please, keep in mind that this complaint relates to sportsbetting.

Kapolter95 Deutschland
Posted on June 13, 2017.

funny and thats a reason for you not to pay`? so i cancel the withdrawl and turnover ONE Euro in casino and comeback here?

payout the money and for askgambler, whats the different between a sportsbook and casino when the same offer is from the casino?

thanks

Posted on June 14, 2017.

Of course, it's not a reason for the delay. We're extremely sorry for such inconvenience, it is being looked into.
Just keep in mind that AskGamblers deals with casino cases.

Kapolter95 Deutschland
Posted on June 14, 2017.

oh ok nice to hear from you that it`s no reason! so you will payout today? or do i have to go the workthrought to transact the money to casino and play one euro?

schulz

AskGamblers
Posted on June 15, 2017.

Considering the terrifying history of unpaid or delayed payments which MrRingo casino is having with AGCCS /AskGamblers Casino Complaints Service/, AskGamblers Complaints Team took the decision to make a special exception with this particular case and keep it open although it is not directly referring to casino matters.

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