Delaying Payment For Over Month
I made my deposit on 19.04 and made withdrawal 1940 euros on 03.05. (- 3% fee went). My account has been verified. One week later on (10.05) i went to the chat with support , they said that they will leave a note for financial department,since my withdrawal was still pending. I wrote them again almost every day an get the same answers, still withdrawal pending, i was told that it's being delayed because of the holidays and later told that it will be on my bank account shortly. After that i have sent them emails ,both answers where the same :Our finance department will take care of your withdrawal as soon as possible, we can't handle it from the support. Please be patient, it will be done soon. Today i wrote through chat again ,withdrawal still pending and person in the chat said that he will write to the financial department accordingly, that was the 10th time that they wrote the financial department and i`m still waiting for my money