Mark all as read

Settings

Notifications
Casino Complaints

Delay in payment for a month


I made 2 deposits for 300 euros. Passed identity verification. Since April 12, I can not return my money 305 euros. Three times my request was canceled. May 9 made a fourth attempt and again nothing happens. The support service is not competent in withdrawing money. Until now, I have not received a single answer on the causes of the problem.
mrringo1.png mrringo2.png
Disputed Casino Mr Ringo Casino
Amount €305.55

Discussion

User name loyalty-level-2
Vicious circle. The support service offers to make a request for withdrawal of funds to the card for the fifth time. My suggestion to withdraw funds for Skrill is ignored. I know beforehand how it will end - in a week the output to the map will be canceled again and everything will be repeated again
User name loyalty-level-2
The problem is not solved. Thanks to the complaint, the casino finally informed me that there is a problem with the bank that is processing the payment. They do not offer a solution to this problem. I do not know what to do now.
User name
Dear Veniamin,

The Support Team says you should be paid now. Please, check it.


Kind regards.

Mr Ringo Casino Complaint Stats

Resolved 47 / 83
Avg. Amount $1,491
Avg. Complaint Duration 9 days
Avg. Response Time 3 days

Mr Ringo Casino Complaints

See all complaints for this casino