I deposited £30 and received £105. I could not withdraw for hours as I had not met wagering requirements (which is fine, I was just checking.) Every bet was high risk and covered now more than 20 numbers (as it states in the terms and conditions.) After about three hours of steady roulette playing i had met requirements and withdrew a total of £735. I received a number of emails today informing me my withdrawals had been declined as I had not met requirements:
You recently requested a withdrawal after receiving a bonus.
Please note that you did not comply with our bonus policy by partaking in minimal risk wagering tactics.
We have therefore declined your withdrawal request and returned the withdrawal amount to your account. You are kindly asked to wager an additional amount of £807.25 before requesting another withdrawal.
Note that the casino's management reserves the right to withhold winnings on same withdrawal requests that were declined for wagering more than 3 times, and in which there was no progress in fulfilling the wagering requirements between one withdrawal request to the other."
Not at all happy due to my through examination of the terms and conditions.
1, What have I done wrong?
2, Why do I now have to bet another £800?
3, What do I now have to do, step-by-step, do get a successful withdrawal?
Has anybody any positive stories with these?