A few months ago someone used my credit card to rack up charges from "Club World Casinos". I put a claim in with my bank about the charges. Within two days I got a call from the merchant saying that they would refund the charges so that I would not have to deal with the bank and it would be quicker for all parties involved. A few days later some of the said charges started trickling back into my account. However, not all of the charges were refunded back. When I contacted Dominika, the person who had called me originally and handled the matter, she told me that their bank had told them that all of the refunds were processed and refunded back, which was not the case. I went on to prove to them that I never received all of the money back by supplying them with copies of my bank statements as proof. They ignored my emails and told me that there was nothing they could do in order to refund me the money. Almost four months later I am still waiting to get the rest of my money back.