Both our accounts were closed with this mail:
As a consequence your account has been terminated as per clause 3.7 of the Terms and Conditions of Play at Club Gold Casino and will not be reopened.
Wich in state is not right we are 2 people, but as mentioned earlier:
Club Gold Casino claims that I run both accounts. However, I have proof that this is not the case. Many games have been run from different IP’s at the same time (cities 50 kilometers from eachother), I also have been on holiday to Spain while my mother have been playing in Denmark etc. I can provide copy of my travel documents, send you the different IPs and whatever else might be needed.
Club Gold Casino also claims that both accounts have the same bet patterns. The only thing that makes sense to me is that we of course talk about our winnings, which slots are good and bad etc. Besides that our patterns are very different. I usually play more slots at the same time – my mother plays on one. I deposits smaller amounts – but more often. I sometimes deposit 3-4 times a day.
We havent seen any proof or even a phonecall, just a mail with no further notice.
I have been deposited(Claus) about 6100 dollars and my mother Jette about 5500 dollars.
This I quit many money and time we have spend playing.
I think its scary you just can close both our accounts, and just take our money, this is a very expensive case for both of us, so mentioned ealier we want a soltuion, we will find an advocate who will take care of this, and YES this is ABOUT PAYING OUR WINNINGS. No problem when we deposit and loose money for the last 7 months, but when to pay bigger amounts there is trouble. And again, 1100 of my winnings now are without bonus, so bonus abuse now ?? Cant see it?
Again I have docs and anything to prove we are to different persons.