Had I read all the bad reviews and complaints on askgamblers before signing up to Cloudbet, I never would have. However I did.
I deposited 1 BTC, withdrew 3 BTC happily. Next day deposited 1 BTC, won 5 BTC and that withdrawal is still pending. Now for around 5 days.
The 5 BTC withdrawal had not appeared after day 1, so I logged in and was asked to provide and verify a mobile number. Which I did. Then I notice the withdrawal was showing as Declined.
I then proceeded to re-submit the withdrawal, where it sat and still is Pending.
I contacted the support team, who said "its being processed", 2 minutes later received an email from "Cloudbet Security" requesting me to complete verification.
I completed verification and have been told the payment is still "being processed" now for 3 days.
Having read all the horror stories online regarding Cloudbet, and whilst maybe my complaint might be a little premature, I wanted to get this complaint logged as based on others stories, it seems I could be waiting some time for my funds (if i ever get them).