Story, deposited 200eur, took 200eur bonus and lost all, after that make deposit of 300eur and 385eur. right after win 2.3k, account got locked and asked for documents and when i sent the documents i received answer from them
"Thank you for your patience while the financial department reviewed your
I regret to inform you that your account was locked for Card Sharing
since you and another player are sharing the card ending 2707.
Please note that all successful purchases were voided. Therefore,
documents received have not been approved & account will remain closed."
They say that my card have been used before on site and that's why not pay me, locked account because of that.
But I have never used same card.
Tried many times to contact support but they just say cannot re locked and close chat
my username there
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