First i deposited 200€ and i got the welcome bonus that was 200€ so my total balance at start was 400€.
I started playing warlords on 4.50€ bet and hoping for a win, i got some nice wins and got the wagering of 8000€ done.
I submitted all the necessary documents on their website and the next day all of them were approved and i got and email confirmation about this aswell.
I made a withdrawal request and got an email next day where they accused me of violation their terms and conditions.
I have proof of the winnings and screenshots of the emails that i can send if needed.
Email from champagnespins casino accused me of having a similar betting pattern to other players and similar banking methods and IP addresses. I don’t understand how I can be accused of a similar betting pattern since I played as close as can to 5€ which is max bet and 4.5€ was nearest to 5€ on warlords. Banking method was with my debit card visa which I think is most popular choice since casino doesn’t have trustly. Also I’m 100% sure that nobody else played from my IP.
I hope that champagnespins take this matter to their investigation and do what is right. Thank you in advance
Eetu < surname removed >