I open this again, because Casino770 was inactive in my last complaint.
This time I have more information, I and my friend ran into the same thing and got off Unfortunately, because "artificial intelligence" and a "glitch in the system". But now it has locked up his account and said that everything has been a big mistake, now his money validated. If nothing happens now, they have thus dealt with the same case in different ways. Which is not very credible.
"Now it has been 8 weeks since I made my withdrawal of 10,000 € from Casino770. I sent copies of my identification documents, credit cards and account history. And got it accepted the following day. In their terms and conditions it says that the withdrawal will take 4-10 days after they accepted the copies.
I contact them regularly on their "24/7" chat. But get the same answer every time, they say that I will be informed via e-mail as soon as possible, but they make no progress. How long does it take to become informed, I ask. And they always reply "You will recieve an email In the following days."
I hope this will be resolved ASAP."