I tried contacting raging bull again today, here is what happened before i was conveniently disconnected again:
Thank you for contacting Raging Bull Casino. My name is 'Abraham'.
babykakkes: Hi abraham, i have a payout that was approved, i was emailed that it was processed on 2/28/17, but i never received my payment.
Abraham: Hello there ! This is Abraham from Raging bull. Please provide me with your username,email and phone number to assist you further.
Abraham: Thank you very much ! Allow me a moment to look into that for you please.
babykakkes: thank you, i have tried to contact RB several times and can not get any assistance.
Abraham: My pleasure ! I will do my best to assist you today.
babykakkes: Thank you Abraham
babykakkes: last time i was disconnected right between chat, and your phone lines no longer answer.
Abraham: We truly apologize for this unexpected delay, I am afraid that that I do not have any updates regarding your withdrawal today.
babykakkes: So why is it taking so long? Who do i contact to get this resloved?
Abraham: We have been a bit backed up lately, but I assure you that we are working at 100% to pay you ASAP. Please bear with us.
babykakkes: this is very disappointing, i have been a member with RB for a long time. Who should i contact to have this resolved?
babykakkes: My emails wont even be returned by RB.
Abraham: You can email the department in charge if you would like to at : paymen[email protected]casinosupportcenter.com
babykakkes: Any suggestions on how i can get this escalated?
babykakkes: are you still with me?
Abraham: I will escalate your payment.
babykakkes: Is Dean and Schalk still working there?
Abraham: They are no longer with us unfortunately.
babykakkes: Could you also escalate the pending payment i have? It has been pending since 2/26/17
babykakkes: Were you taken over by another company? Things dont seem right at RB any more. That is the only thing that makes sense.
babykakkes: I keep typing so we dont get disconnected. I have noticed if i wait too long, the system disconnects the chat.
And then they disconnected me.....