Won't process payout, and hasn't approved pending payout
I have two separate problems going on with Raging Bull (RB) casino. PROBLEM 1: On 2/10/17 i requested a payout. RB sent me an email on 2/25/17 indicating that my payout was approved, and sent me another email indicating that the payout was processed on 2/28/17. I have received nothing. I have tried on many attempts to contact RB via email (no response), via chat who gives me the standard "we will make a note to have this escalated", and via telephone but there is no answer. Please assist. PROBLEM 2: I submitted a different payout request to RB on 2/26/17 which remains to be unacknowledged by RB. When I try to find out the status via email, telephone, and chat, I experience the same communication problems as described in PROBLEM NO. 1 (communication is essentially non-existent). Please assist.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.