I opened a casino account Casinoventura a year ago, made a lot of deposits and withdraws money, On last Monday ( 19.06.1988) I made a 88e deposit and received a 100% bonus, I made the required bet and made a withdrawal of 2000e ,
Today I received a return only my last deposit. (88e)
I always read the exact terms and is sure I no broke the rules of the casino, casino did not give any reason and evidence that it broke some rules, I do not understand the casino's decision and why they do not give a reason why they steal my money.
Casino believes that I broke the rules:
4.1 General Bonus Terms and Conditions
To ensure fair play and the proper use of bonuses, Casino Ventura considers betting [...]claiming multiple hundred percent (100%) deposit bonuses without any other deposit in between. Player betting patterns and activity are constantly monitored and in case of bonus abuse, Casino Ventura reserves the right to cancel, suspend or lock any player account found guilty of abuse as well as void/revoke any pending gaming activity and refund the original deposit.
Casino they think I made deposits a few times each in a row using a 100% bonus, it's not true.
I made deposits between taking a 100% bonus.
Casino is lying.
The casino does not show any evidence.
Each casino may write that it has broken rules or that the player is a bonus abuse but it is necessary to prove, casino Ventura will not prove that I broke the rules, I am more than certain,