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Casino Titan still owes me $17,000

UNRESOLVED
Complaint Info
Disputed casino Casino Titan
Reason Declined payment
Amount $ 17000
Posted on December 5, 2014

I won in OCT 2013 $26,000 playing the welcome bonus.

I sent all the documents and fax form and all the documents were approved.

They started to pay slowly, each week around $500 until June 2014.

In june 2014 they sent the following email

Dear Glen,

I would like to inform you that as per our decision as Finance Department your last withdrawal request was denied and the requested funds were reimbursed to your playable balance as we are reviewing your account.

This process might take up to 90 business days.

As soon as we have any updates regarding your account we will inform you via email.

We are sorry for the inconvenience.

Sincerely,

Danielle Huttington
Finance Department

They still owe me $17,000 and they didn't finish their checks.

To me it looks like are looking for excuses not to pay and I will not be surprise if they come with other delay tactic in the future.

Bottom line they don't pay my winnings.

AskGamblers
Posted on December 5, 2014

Dear @inisBeno2,
Any update considering this complaint? Thank you.

Posted on December 10, 2014

Hi,

Please, confirm your username with Casino Titan and I'll provide you with more detailed information on your issue.

Thank you

Best regards,
Ally

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