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Casino Titan - 90 working days delay of my payment

RESOLVED
Complaint Info
Disputed casino Casino Titan
Reason Delayed payment
Posted on January 30, 2015

My ysername is stefanaleks in the casino and I have back the founds in my account after requesting withdrawal. Live chat say it is going to take up to 90 working days to revew the account but I have deposited there and cashout also. I have filled all the forms I need. Can these money be approved sooner as it should be. Thank you

Posted on January 14, 2015

Dear Stefan,

I understnd your concern, but our security department have to check additional fraud checks on your account, therefore your account might be put under review. Once the security check is over, you will receive your winnings.

Thank you for understanding!

Best Regards,
Charlie Eliza Thornton
Casino Titan VIP Manager

AskGamblers
Posted on January 18, 2015

This complaint will be unresolved till we get information from the casino or a player that player's account isn't under the verification check of 90 days anymore.

AskGamblers
Posted on January 30, 2015

Upon evidence that we received from casino, this player breach bonus terms regarding bonus abuse. We consider this complaint closed and resolved.

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