Ag Awards

Slots of Vegas Casino - Where's my $15,000?

Complaint Info
Disputed casino Slots of Vegas Casino
Reason Delayed payment
Amount $ 15000
Plavic55 United States Message
Posted on December 22, 2014

Slots of Vegas , wow . May 30,2014 I win big , payments started , stopped , started again then abrutley stopped My payments are sent by courier , check . . My winnings $40k+.made in increments of $ 2,500.00 (17) First checks range from 300.00 to 1,200.00 USD .why I inquired never given an answer I did received sum checks for $2,400.00 , along with the checks of lesser amounts , I had concerns and nobody with SOV would return my calls or emails last payment I received early Nov. For $1,120.00 making total amount I have received at $25k+. And I have all deposits I made on bank statements.I go to the Web site check my withdrawals , only (4) increments of $2,500.00 showing . $10,000 and none have been touched in 6 weeks . Problem ! Why is it not being processed ? Big Problem ! Where's the other $ 5,000.00 . The site won't communicate with me . What can be done.

Plavic55 United States Message
Posted on December 13, 2014

I attempt again to contact Slots Of Vegas by email two days ago and no response ,also for some reason I'm being denied entry to the site ? Pop up says error contact customer service team ? How if they don't answer , if I call they tell me to talk to supervisor put me on hold then drop the call . Its a lose - lose situation

Posted on December 18, 2014

Hi Plavic55

I've checked into all this for you and here's how things stack up:

There is a check in the amount of $1250, which is already on its way to you. Your next payment for $2500 has already been approved and will go out early next week. The final three payments will go out each week, thereafter.

I'll be keeping an eye on everything to ensure things go smoothly between now and your final payment.

All the best,


Posted on December 22, 2014


Did you receive your first payout, are you satisfied with a installment plan?

Posted on December 25, 2014

Dear @Plavic55,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy