I was sent a bonus to be able to try out a new slot game. I was playing and had some good luck so I wanted to see how I was doing as far as fulfilling the requirements to be able to with draw the max. The customer service person said I was just playing for fun and the I am not eligible for any withdrawal. That is not what the email stated and they allowed me to play like it was for real. I expect to be given the 200.00 max allowed under the bonus bigbite100.