What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Casino 770 - Can't get my winnings

RESOLVED
Complaint Info
Disputed casino NetBet Casino
Reason Delayed payment
Posted on May 16, 2014

this is my first time on the website and you gave me £25 bonus and i won £600. so i spoke to live chat and asked them how to withdraw my winnings and he said all i had to do was deposit £30 and id be able to withdraw my winnings.So i deposited £30 and typed all my bank details in and every time i pressed withdraw the page went blank. i spoke to live chat again and he told me to go to my settings and delete the cookies on my laptop so i did. i tried to withdraw again at least 5 times and still the page went blank and would not let me withdraw.And all of a sudden i get a phone call telling me i cant withdraw unless i email them my birth certificate and my bank card.Why is one person telling me one thing and then i get the phone call telling me somthing else.i skint myself out to pay the £30 expecting to be £600 better off for my children so i want to know what to do i cant belive how stressed out this has made me your meant to have a bit of fun then it turns out to be a disaster.

AskGamblers
Posted on August 28, 2012

 We are provided with an information that you received a reply from Customer Servise of this casino! Is there any positive updates in this complaint?

AskGamblers
Posted on September 1, 2012

 Any news here? Is this complaint solved?

AskGamblers
Posted on September 5, 2012

Dear @gembcfc,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy