Hi, I really need your help AskGamblers. I have now waited for my winnings of 600€ for 10 days. I have done the withdrawal request in 9.7 and the casino approved it in 10.7 but I have still got my winnings in my bank. I asked where is my money after 3 days because the casino has 1-2 days to receive it. Then I ask again after 4 days and they say "sorry it's delayed" then I ask again next and they say I need to send a bank statement in pdf that I haven't received. So I send that and now they just don't answer me correctly when I'm gonna receive my money. So my patience is now over.
Can you help me solve this?