Won $1900 on 1/17/19. I submitted my verification documents per there instruction. I confirmed receipt of documents on 1/17/19
With Natalie vía live chat. On 1/18/19 I went to log on and I couldn’t. I request live chat and spoke to Chris who informed me I was on a blacklist therefore my account was restricted.
It doesn’t state anywhere oh there that this is part of a verification process. I want the money I won and I want to know why I was told I would get a response regarding the blacklist issue and I didn’t get a response. As of today still can’t log on
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