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Betsupremacy.ag Casino - Payment gone and no further info

UNRESOLVED
Posted on 09 January 2019

I used to make i withdraw about 2,5 months ago.
Still haven't got my money and their live-chat just telling me to send an email. I have sent about 10 emails and still no answer the last 3 months..
What can i do? It's about 800£ and i really want them..
In the beginning i was able to cancel my withdraw, but now the money just has dissapeared.
Please, someone help me...

AskGamblers
Posted on 07 March 2019

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Posted on 07 March 2019

Hello. I guess i never will se my money. But i will be doing a last try. I made a withdraw on around 800€, it was in November 2018. I was told the money should be on my skrill-account some days after. It was okey for me and i waited. Now i have waited and waited and there is still no money in my account. I have talked to thet live-chat around 75 times and sent them about 50 emails with no answer. Does anyone know what i can do? Like contacting a lawayer or the police? I have some printscreens from my chats with them that can give them real problems.

Has anyone been in this situation before? And received their money? Please get in touch with me.

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