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Betsupremacy.ag Casino - Payment delay, no contact on the issue of payment and withdrawal

UNRESOLVED
Complaint Info
Disputed casino Betsupremacy.ag Casino
Reason Delayed payment
Amount $ 121
Posted on December 13, 2018

Hello. I am asking for help related to the withdrawal from the casino Betsupremacy.ag. Well, on 28.08.1018 I made a deposit of USD 15 to the local casino. At the beginning of December I entered my account and found cash back1.50 USD and won 121USD, which I decided to withdraw to Skrill. The information I received on the LC was that they processed the withdrawals on Tuesdays and Fridays. On Tuesday, when I asked Live Chat when I received my money, I was sent back to the e-mail address. I have already written to them twice on the payment of the alenikt, I do not deign to write back. I also asked for verification before payment, but they are not able to answer this question, strange ?? I sent the documents on Friday. When reading the comments of users of askgamblers about this casino, I should be careful, but that does not mean that the casino should break the rules that it created. Maybe I should wait with the intervention but I think that such matters should be dealt with as soon as possible because the funds that are deposited are booked quickly, and the withdrawals should not be delayed either.

AskGamblers
Posted on December 18, 2018

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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