The website says I can cashout 0.24370000 BTC. I try to cashout that amount and get an error.
I sent a screenshot to the casino for help and they implied that my screenshot was not an up-to-date representation of what I am seeing.
They sent the following:
"The programmers are not sure when your screenshots were taken, but maybe before your bets on American Roulette and Zoom Roulette?
Please don't hesitate to let me know if you have any questions."
The most up-to-date photo was taken around 10:30 am on the 21st of July.
There is an error on the part of the casino. This much is undeniable. Due to the fact that they are showing me wrong numbers leading me to bet money I otherwise would not have and due to the fact that this error is the casino's not mine I would like them to allow me to cashout the amount shown to me as available.
I will consider this resolved when I am able to cashout the 0.24370000 BTC I was led to believe was available for me to cashout.
Video evidence has been taken showing the date and time of this error as well as all the numbers will be made available as soon as it uploads.