Bank withdrawal delayed without reason
I made eight deposits between 03.05.2016 and 01.07.2016 with overall 1.558 Euro. With my last deposits (400 Euro) i won 3.200,30 Euro with the games BlackJack and the Slots Guns-n-Roses, Trible Chance, Starburst and Gonzos's Quest. I claimed no Bonus! After my winning i decided to make a withdraw last week and uploaded the neccesary documents. I got an email that my account is successful verified with my documents.
there is no way to track my withdraws while pending so i contaced chat support after three days of pendingtime why i can't see my transaction.
The support telling me that my money will be sent "today" and still nothing happens, so i contaced the support the next day and got the same answer: My money will be sent "today". Today i asked again, i got the same answer.
I would appreciate all the help i can get to solve this matter.
there is no way to track my withdraws while pending so i contaced chat support after three days of pendingtime why i can't see my transaction.
The support telling me that my money will be sent "today" and still nothing happens, so i contaced the support the next day and got the same answer: My money will be sent "today". Today i asked again, i got the same answer.
I would appreciate all the help i can get to solve this matter.
Mr Ringo Casino Complaint Stats
Resolved
47 / 83
Avg. Amount
$1,491
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
Mr Ringo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 44 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.