Ag Awards

Atlantis Gold Casino - waiting for payout

Complaint Info
Disputed casino Atlantis Gold Casino
Reason Delayed payment
Amount $ 900
Posted on July 17, 2014

Hi. I made a withdrawal request for my over 899 dollars at this casino over a week ago, sent in all paperwork and i keep emailing to see when it will be on my card...then i called them and lleft a msg..they called back to verify my phone was same number as on account and when i asked when they were gonna put the money on my card i got no answer...just yet another person saying they will let me know. Also if someone does contact them can tbey tell them to put it on my card as a deposit or something rather than a refund as i do not want a delay like the other people have had. I thought payouts were prompt? Please help me..its the holidays and i sure could use the money i won!

Posted on February 7, 2014

AskGamblers Complaints Team have been provided with information on behalf the complainant that the issue got resolved on mutual satisfaction.

Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed.

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