Delayed withdrawal of 5 days
Hi
I made a withdrawal request on 26 october (406EUR, Ecopayz), went through KYC day after and my account is fully verified.
Until today there is no money on my Ecopayz account. I had conversetions with Support on live chat many times.(Support is very polite and 24hours avaible - cool). All responses were the same..."please, wait a little longer", "Finance Department is doing the best", "As soon as possible You'll get the money"...and still i don't have the money....I want my money to be withdrawn on my Ecopayz account, according to T&C where there is clearly written about witdrawals processing in 24hours after request, especially this is E-wallet...
please ASK Gamblers, help
I made a withdrawal request on 26 october (406EUR, Ecopayz), went through KYC day after and my account is fully verified.
Until today there is no money on my Ecopayz account. I had conversetions with Support on live chat many times.(Support is very polite and 24hours avaible - cool). All responses were the same..."please, wait a little longer", "Finance Department is doing the best", "As soon as possible You'll get the money"...and still i don't have the money....I want my money to be withdrawn on my Ecopayz account, according to T&C where there is clearly written about witdrawals processing in 24hours after request, especially this is E-wallet...
please ASK Gamblers, help
Argo Casino Complaint Stats
Resolved
42 / 48
Avg. Amount
$1,987
Avg. Complaint Duration
7 days
Avg. Response Time
2 days
Argo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 39 out of 45 complaints in this category have been resolved.
This operator's average complaint duration is 7 days, while the average duration across all operators is 8 days.