Aladdins Gold Casino - support

posted on February 1, 2013.

I have sent 5 E-mails to Aladdin's Gold Casino trying to get one of the promotions I qualified for and have not received one reply. It makes no sense to me, you would think they would want to service their loyal costumers. Instead they act like they are doing you a huge favor. Why no answers to e-mails?...jw

posted on February 25, 2014.

Hi Jwindolff,

I hope you're well.

I can see that you have played with us as recently as this month, this is quite an old complaint which I want to close down. Could you confirm if your issue is resolved.

Thank You.


posted on March 12, 2014.

 jwindolff, this is one of your numerous complaints and you haven't updated us about the outcome in any of them! Could you please let us know if this complaint is solved?