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Waiting 8 weeks so far and my $400 still not paid


And February 16 deposit $30.00 U.S. Received 200% bonus of $60.00 less
February 17th requested a payout of $400 U.S. After meeting all wagering requirements. Only option for withdrawal was bank wire
february 17. Easy to e-mail confirming payout request e-mail also asked for identification documents and stated could be pending for up to 72 hours.
february 17 sent documents
feb 23 contacted live support gucci asked if i sent documents i said yes.,he then asks me again later in conversation.he then stated that 48 to 72 hours meant only hours of operation so up to 10 business days lol
feb 23rd sent email asking if they got my feb 17th email and if everything was ok
got email march 8th sking for utility bill
i have live chat transcripts saying it was approved then not then escalated then not
one live chat had me switch to check instead of bankwire and then i got email saying withdrawal declined,but on my account it says manager withdrawal approved on march 24 $340 the $400 - the $60 bonus
im still being told be patient maybe in 7 to 10 days it will be sent.
in a live chat iwas told this:Adams: The time frame for withdrawals is 3 business days to be approved and 7 business days to be sent, plus the delivery time, which may vary according to processors limitations.
Adams: it may vary from 7-10 business days to be sent too, so please bare with the time frame
EZCXTC: hs it been sent to the processor?
Adams: for that to be sent to you to reach safely.
EZCXTC: today is 18 businees days
EZCXTC: has it been sent to the processor yes or no?
Adams: yes , it has been sent.
Adams: iw ill escalate this to the manager to prioritize this issue.
EZCXTC: okay when?they send it to me ?who are they?
Adams: and process faster, please bare with the procedures to send it safely to you.
EZCXTC: dont escalate anything it only adds time and you told me you no longer have it the processor does
Adams: yes.
Adams: Is there anything else that I may help you with?
EZCXTC: is that correct?
EZCXTC: who is the processor?
Adams: processors are nothing but the withdrawal management with the financial deoartment.
and given this contact whom i have contacted three times with no response same thing with banking
Disputed Casino Raging Bull Casino
Amount $340

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. Thank you all for your cooperation.

User name loyalty-level-2
finally a cheque arrived today for $340 American
User name loyalty-level-2
so i checked today and was told i would now get tracking number early next week.having the processor be this slow does not seem to bother them.
but i guess now that they say they sent it they dont care frnkly im not sure i believe it was even sent to a processor.
maybe you can do something here Tawni because whatever else you did did not work
User name loyalty-level-2
apparently Tawni works with ask gamblers
Hi! Thank you for using our LiveChat Service. This is Kelvin. Please verify your Email and Phone Number while you wait.
Kelvin: Welcome to the Raging Bull casino ! I am Kelvin, can I have your username and phone number and E-mail please?
EZCXTC: EZCXTC < email masked > < username masked >
Kelvin: How may I help you?
EZCXTC: i want to speak with jonathan
EZCXTC: or tawni
Kelvin: Please hold on while I work on your request.
Kelvin: Jonathan is not on sit at the moment, while Twani (Ask Gambler)is not working with us.
Kelvin: I would be happy to help you with information you might need.
EZCXTC: where is my money?
EZCXTC: i have been witing since feb 17th
Kelvin: I could see your withdrawal was escalated on 4/20/2017.
EZCXTC: ok
Kelvin: For $340 it takes 7-14 business days for us to sent it to our processor. once the processor receive it we will receive fedex tracking number which we will then forward to you.
EZCXTC: okay processor has it
EZCXTC: is that correct?
Kelvin: It was already escalated It will advice you allow 7-14 business days.
EZCXTC: okay no i have already been told it is at yhe proceors
EZCXTC: processors
Kelvin: I will advice you check back sometime next week.
EZCXTC: no put me on with someone else i was promised last week
EZCXTC: who does tawni work with?
Kelvin: Jonathan but is not a sit this moment he will be back in 7hrs time.
Kelvin: Tawni works with ask gambler.
EZCXTC: you are telling me to wait for something that has supposedly already occured
info: Your chat transcript will be sent to < email removed > at the end of your chat.
EZCXTC: i bet that ask gamblers does not know that
EZCXTC: tawni works for them lol
Kelvin: I look into your account and everything is already with the process. I advice you be patience you will surely receive your withdrawal.
EZCXTC: so can i speak to marc a?
EZCXTC: sure you looked?sure its at processors?sure im not just being run arround again?can you give me a contact for the processor?
Kelvin: Im sorry I just a note on your withdrawal please.
Kelvin: Paid $ 340 + No Service Fee Check II transaction's
Kelvin: My apologies once more.
EZCXTC: what does check II mean ?
EZCXTC: who is the processor?
Kelvin: Yes please send to processor.
EZCXTC: whatdoes that mean?
Kelvin: Processor mean where the payment will be sent to you.
EZCXTC: okay who are they?
Kelvin: This are companies who works on behalf of casino.
EZCXTC: no be specific i want to know who it is so i can contact them
EZCXTC: are you with me ?
Kelvin: Please be patience you will receive your withdrawal soon.
EZCXTC: that is not an answer i have been waiting since feb 17th
Kelvin: I do understand your pain.
EZCXTC: still not an answer
Kelvin: As I said early it has been paid and in no time you will receive your withdrawal.
EZCXTC: who is it?
EZCXTC: obviously yhere hs to be a name
EZCXTC: can i speak to a manager?
Kelvin: As I state early your will be paid, I have giving you all the information that is need.
Kelvin: Do you wish to continue with this chat?
Kelvin: Since I am not receiving any response from you, this chat will be closed, if you have any other questions please contact us back right away to our Live Chat. Thank you for your time and have a great day!

so once again no action or real answers.just 7 to 10 days and be patient

Raging Bull Casino Complaint Stats

Resolved 593 / 645
Avg. Amount $2,633
Avg. Complaint Duration 14 days
Avg. Response Time 3 days

Raging Bull Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 562 out of 607 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.

Raging Bull Casino Complaints

See all complaints for this casino
Misconduct Unlawful Withholding of Winnings
I submitted a legitimate withdrawal request for $1,000.00 USD on my fully verified account (Account ID: 155905469) at Raging Bull Slots.
All Know Your Customer (KYC) documentation was submitted, reviewed, and approved.
All associated wagering requirements, playthroughs, and max cashout terms have been satisfied in full.
No terms or conditions were violated.
Upon an initial withdrawal request, the support staff immediately started mislabeling my withdrawal as a wire transfer and mislabeling my winnings as a result of a coupon and not the actual bitcoin deposit I made from Cash App. They used their mislabeling as it excuse to both delay the process, ask for unnecessary personal information, and to dock my winnings/withdrawal by 80%.
And they went as far as to manipulate the transaction history from the backend of their site.

Despite satisfying all conditions, the operator has stalled payment indefinitely. Customer support provides no actionable explanation, relying instead on endless boilerplate scripts regarding "processing delays."
Direct formal communications sent to ⁠[email protected]⁠, parent company ⁠Primrose Media Limited⁠, and the licensing regulatory inbox have yielded zero resolution or execution of payment.
The last correspondence I received is an email saying my withdrawal is on the way on 9/21 and have ignored every email I’ve sent asking for an update/explanation. In most recently, Dave deactivated my account where I can’t even access the site or support by any other means other than email that’s been ignored.
I am requesting that this abomination of a platform be held accountable for their bad faith behavior and misconduct.
Chart Pointer
24h left
$1,000
Withdrawal Blocked Because Required Wire Method Is Unavailable

Hello AskGamblers Complaint Team,


I am asking for your assistance again regarding my $2,500 withdrawal from Raging Bull Casino, originally requested on August 17, 2026.


I want to clarify that I have been cooperating with Raging Bull and have attempted to follow their withdrawal instructions.


I initially requested my withdrawal through Bitcoin, but Raging Bull told me that because my debit card was my primary deposit method, the withdrawal had to be processed by bank wire.


I then provided my bank wire information for bank as instructed.

Raging Bull subsequently told me that they are unable to process transfers to bank at this time and instructed me to provide another bank account, along with a recent bank statement.


I contacted Raging Bull through live chat and asked why the wire could not be processed and requested escalation. Their representative told me:


“I don't see the exactly reason why we can't do wire transfers at the moment my apologies.”


I have now received another email from Raging Bull dated September 4, 2026, again confirming that they cannot process the wire to bank and asking me to provide a different bank account.


This leaves me in a situation where Raging Bull requires my withdrawal to be processed by wire, but the wire method they require is not available to my bank.


I have therefore asked Raging Bull to make a one-time exception and allow my $2,500 withdrawal to be paid through Bitcoin, since the required wire method cannot currently be completed.


I am willing to complete any reasonable verification required. I am not refusing to cooperate with the casino. I am simply asking for a workable payment method to receive my winnings.


My previous AskGamblers complaint was rejected because I was encouraged to cooperate with the casino's suggested payment method. I want to make clear that I did attempt to follow that payment method, but Raging Bull itself has stated that it cannot send the required wire to my bank.


Requested resolution:


I respectfully ask AskGamblers to assist me in obtaining my $2,500 withdrawal, preferably by allowing Raging Bull to process it through Bitcoin as a one-time exception, or by helping establish another reasonable payment method that I can actually use.


I can provide screenshots of my conversations and Raging Bull's September 4 email confirming the issue.


Thank you for reviewing my complaint and helping me find a resolution.


Kevin

Status solved Resolved
$500