On 27.05 I got a notification that my account was disabled and ID was requested. On 28.05 I uploaded my ID in to the secuire cashier and was informed that I'd be otofied by email about results , On the next day the sigh "you have documents awaiting verification" was disappered. I uploaded my ID again. (see screenshots). Today is 05.06 and nothing happens.
I called to support. Girls promised to escalate this matter to the relevant department. I also sent an email (Incident: 200530-004106)
I don't understand why they ignore me.