Dear 22 Bet Casino,
I have made today a deposit of €5,000 at your casino and played for about 2 hours.
During this time I have asked your support agent if there were any withdrawal limits on the casino, to which I was replied that there weren't any (see screenshot attached).
I then proceeded to try to process a withdrawal to my card, which was denied.
Following this I asked how to withdraw by bank transfer to my same account.
You've asked me for information to verify my account, which I have provided and you have verified this and activated SEPA withdrawals for my account.
When I tried to make a withdrawal, I was then told the limit for a withdrawal was €1,000 per days instead of no limit!
Which is a significant difference from no limit on withdrawals.
Furthermore, even the €1,000 withdrawal I tried to make was rejected despite me providing all of the needed information.
I therefore ask that you and your team honour your commitments and do process my withdrawal for €19,000 as requested.