I played at Grand Park Casino, I had a balance of 14,609.1 balance on my account, but the money has disappeared.
I deposited more than 6000 at the casino at several separate deposits, on my last deposit I finally won 14609.1. I want to cash out, after all docs are verified, many days later, my account is reset to 0.
Support say that i am bonus banned, but they took 6000 of my deposit before telling me that.
I was able to redeem the code and I won.
I wish grand parker can either refund all of my deposit , or give me back the 14609.1 that I have won.