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14,609.1 balance gone at Grand Parker Casino

UNRESOLVED
slotoalan Canada
posted on October 20, 2013.

I played at Grand Park Casino, I had a balance of 14,609.1 balance on my account, but the money has disappeared.

I deposited more than 6000 at the casino at several separate deposits, on my last deposit I finally won 14609.1. I want to cash out, after all docs are verified, many days later, my account is reset to 0.

Support say that i am bonus banned, but they took 6000 of my deposit before telling me that.

I was able to redeem the code and I won.

I wish grand parker can either refund all of my deposit , or give me back the 14609.1 that I have won.

AskGamblers
posted on April 1, 2014.

 This case has been reopened upon player's request.

slotoalan Canada
posted on April 3, 2014.

awaiting response from Grand Parker Casino