AskGamblers Quick Overview
Editor’s View
Vegas Now has a visually appealing interface with clear and vibrant colours, enhancing user experience. The page layout is intuitively designed, ensuring easy navigation.
A notable feature is the ability to seamlessly change the preferred language via the menu in the upper left corner. All available games and promotions are prominently displayed, allowing users quick access.
- Rich live casino lobby
- Live chat is open 24/7
- Various promotions
- Few responsible gambling tools
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Vegas Now Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Vegas Now Casino
Vegas Now Casino is an online casino licensed and regulated by the Curaçao Gaming Control Board and owned by Dama N.V.
To join, you must enter your email address, choose the currency and country, and provide other personal information. Players will have a chance to claim the welcome bonus when registering for the first time.
Before jumping straight into action, read our casino review to learn more about Vegas Now Casino and what it offers its players.
- E-Wallets 0-48 hours
- Bank Transfers 1-5 days
- Card Payments 0-96 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Vegas Now Casino
Vegas Now Casino provides a wide range of payment methods, including credit and debit cards, as well as various alternative options. The minimum deposit and withdrawal amounts start at €20 (or equivalent), though these amounts may vary depending on the chosen payment method.
The minimum withdrawal limits are specified for various currencies, such as €20, $30 or 0.0006 BTC, among others. The maximum withdrawal amount depends on the payment method, with larger amounts being processed in instalments if necessary.
Bank Transfer payouts are typically processed within three banking days.
Withdrawal limits are set at €4,000 daily, €8,000 weekly, and €30,000 monthly, with equivalent limits in other currencies. Wins exceeding €30,000 may be paid in monthly instalments, while progressive jackpot wins are paid in full.
Games at Vegas Now Casino
Vegas Now Casino has an extensive list of providers including PragmaticPlay, Betsoft, BGaming, Push Gaming and many others. Collectively, they offer a large number of modern video slots and progressive jackpot slots you can access easily through the casino lobby.
You can sort the games by providers, or use the search bar to find the game you like. To play casino games at Vegas Now, you must be a member and demo play isn’t available.
If you like table games, you can find different variations of baccarat, blackjack, roulette and online poker.
The live casino lobby is packed with games from different providers, including Beterlive, Absolute Live Gaming and household names such as Evolution and Pragmatic Play Live. The Casino also organises competitions where you can win generous prizes.
Vegas Now Casino’s Commitment to Responsible Gambling
For those struggling to balance their gaming activities, Vegas Now offers a self-exclusion option, which can be activated by contacting their customer service via live chat. Additionally, friends or family members concerned about a loved one's gambling can also reach out to the support service for assistance.
Players experiencing difficulty in controlling their gaming time or expenditures are advised to seek help from specialists who address compulsive gambling. External help links are provided for further support.
Customer Support at Vegas Now Casino
The dedicated support team at Vegas Now is available to assist with any queries. You can reach Customer Support via email, but if you need immediate assistance, the agents are available 24/7 through live chat.
Additionally, the FAQ section provides answers to common questions related to accounts, payments, and gameplay, potentially offering the information needed without further delay. The Casino is committed to ensuring your inquiries are addressed efficiently and effectively.
If you feel like you have exhausted all options to resolve your issue with the casino, you are welcome to submit a complaint with AskGamblers.
Complaints
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The only thing that I liked was the good rating they had and how attractive the screenshots looked. They looked like a reputable online gaming provider.
The FACT, that they never returned my $100 deposit I made, never appeared to take my disappearing balance seriously. In fact, after registering and making the deposit, getting email, and bank statement confirmation the bet was indeed successfully deposited at their establishment....I went to their "support chat" and told them what occurred and they said....send an email to support??? Was I not already conversing with support? Then I asked how come I need to email them and they responded the same and disconnected me. So...I emailed them...waited for answer...for a long time with not a peep from them so I went back and when I tried logging in....I couldn't. So I began emailing them and was now upset they basically blocked me and over the next 40 emails back and forth...I now realize that they never intended to do a thing. All my questions were replied with a request for details of my deposit. So I showed them the confirmation email from their payment gateway, and then they requested a bank statement, and then a more detailed one and on and on and on they went, making me jump through unnecessary hoops....conversing with over 7 or 8 different members of their team..I became angrier and angrier because I could tell that none of them were on the same page, because they would request stuff from a bunch of different dates and times. That told me that my complaint was never entered into their system or database. I know personally that the info would pop up on their computers, whoever was working at the time and I also know this whole debacle could have been looked into and resolved in a day or two tops to get a refund back into the same account I used to deposit. They could have emailed their financial department and ask them if a $100 deposit was made on March 18, around 8:45pm through Interac, from my bank account with all the reference numbers I provided. I know this because I became good friends with a support agent from Casumo casino who told me how they handle situations like mine...and to top it all off...this has happened at 2 other casinos a few years back and they fixed their mistake and even gave me some free spins and bonus money for the headache, something i never even asked for. DO NOT DEPOSIT AT THIS CASINO.....They do not care about customers and made me feel like and idiot for putting in all the work getting them numerous documents, screenshots, making numerous calls to my bank and payment gateways and even having them all on m side agreeing that Vegas Now had accepted the deposit and they said there was no way they wouldn't have know, especially since i provided every piece of relatable info and identification documents that I had...I gave them everything and when I said I had had enough and I was going public....they stopped all communication and still to this date....This is unresolved. My lawyer and I even wrote a certified letter to their operations manager only to be ignored....Again. Thanks for listening and thanks to Ask Gamblers for trying to mediate. They were ignored as well and because of that they went from a near-perfect rating to what it is now.....I believe a 5.8...(if it were my decision, it would be a zero since I feel they are fraudsters and scam artists.0