I made a withdrawal of $505 over 3 weeks ago and despite generally taking a week I still have not received my money. I got an email saying my withdrawal was successful and sent to me 9 days ago and usually I receive the money the next day however I'm still waiting for it to come through. I've tried contacting Jackpoty city themselves many times but the phone number listed does not work and their chatbot is an incredibly useless ai bot with no ability to solve issues.
AskGamblers
Dear Jackpot City Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
AskGamblers
Dear all,
Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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