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Mr Green Casino

6.51
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Mr Green Casino Review

  • Huge selection of games from several providers
  • Modern and stylish approach
  • Certified fair by a Swedish organisation
  • Transactions protected by SSL
  • Responsible gambling settings prevent problem gambling
  • Third-party audit not available for reading on the site
General info & Latest Promos
Website http://www.mrgreen.com
Established 2008
Owner Mr Green Ltd Casinos
Casino Promotion Mr Green Casino: 100% up to $100 Welcome Bonus + 100 Extra Spins on Starburst Slot, on First Deposit

Mr Green Casino is one of the world's largest and most revolutionary online casinos. Their repertoire of games is truly mind-boggling, using games from Playtech, Microgaming, Netent, Betsoft, Play'N GO, Genesis Gaming, Playson and even land-based giant IGT among others. With a modern, friendly approach to gaming, it's definitely one casino we can recommend. Mr Green Casino is licensed in the jurisdiction of Malta and regulated by the UK Gambling Commission. 

Restricted Countries and Territories 

Players who reside in certain countries will not be able to open their accounts nor process financial transactions at Mr Green Casino. The list of restricted countries includes Australia, Belgium, China, Cypress, Czech Republic, Denmark, Russia, Ukraine, United Arab Emirates, and the United States. To see the entire list of limited countries, players need to look for the 'Restricted Countries' section.

Virtual Games

As far as games go, Mr Green Casino has most every other online casino beaten. The vast majority of online casinos restrict themselves to games from just one software provider. This, of course, can get old in a hurry. By using games from many different software providers, Mr Green keeps online gaming fresh.

The biggest market in the online casino industry is slots, and Mr Green Casino has more than anyone would know what to do with. With simple three-reel slots like Gold Rush slot and Ghouls Gold slot to the world's most exotic video slots, such as Wolf Run slot and Jack Hammer slot, slot enthusiasts can get more than their fix at Mr Green Casino.

If you're looking for table games, Mr Green Casino has virtually every one you could think of. Eleven varieties of blackjack and eight varieties of roulette are more than enough to occupy anyone, but there's more. Choose among several other card and dice games like craps, baccarat, pai gow poker, Caribbean Stud Poker, and Hi-Lo Switch.

Video poker players can enjoy 13 different variants of one of the world's most popular virtual games. From standard jacks or better to more extravagant games like Pyramid Poker, Mr Green Casino has plenty of drawing and dealing excitement for video poker lovers around the world.

Live Games

Mr Green Casino also features a live casino section, where players can experience live games against real live dealers. The current collection consists of different alternatives of Live Blackjack, Live Baccarat, and Live Roulette.

Mobile Gaming

Since Mr Green Casino is designed to work on any compatible mobile device, members can play their favourite games on their iOS and Android smartphones and tablets. All mobile games can be accessed without having to be downloaded, as the website is fully optimized for mobile play.

Support

Mr Green Casino’s friendly customer service team is on hand to answer any questions their members may have 24 hours a day, 7 days a week. Players may contact the support team via chat, telephone or email. The casino offers assistance 24 hours a day for ENG/GER/SWE speaking players, while the support in the rest of the languages works between 7 am to 1 am. In addition, there is a helpful FAQ section with previously answered questions. 

Security and Fairness

Players can rest assured that all information processed to and from the casino is protected with high-level SSL encryption. This guarantees that Internet hackers and fraudsters will stay away from your personal and financial data while you're enjoying yourself at Mr Green Casino.

Fairness is also a big priority at Mr Green Casino, and gamblers can know for a fact they're getting a real game. The random number generator used by the casino to generate the outcomes is certified fair by the Swedish National Laboratory of Forensic Science and the company Testfreaks. This audit report is not visible to the player, but this is seldom the case anyway.

Responsible Gaming

Mr Green takes a very serious stance against problem gaming, and we thank them for keeping gambling safe and ensuring that players do not get over their heads. The entire system is called Green Gaming. Before you start a session, you can set your limits. This prevents players from wagering more than they can afford to lose. Although many online casinos have a way of preying on problem gamblers, Mr Green is one that looks to prevent problem gambling in the first place.

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Mr Green Casino Reviews by Players

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EivindBu 1 review
• Norway
Reviewed on September 16. 2019

DISLIKED

Asked a question in live chat last week about how to pause account or self exclude with open bets. Live chat could not answer so I said it is not important to me. Was told to email if I wanted an answer to my question. Fine. Yesterday in live chat I asked if my account was in good standing because I have large bets pending and I might win big. I wanted to make a possible withdrawal easy. They did not give me much of an answer.

This morning I was informed my account was closed, and they asked for how long I wanted to close it. I never said to close my account, nor do I want to. As said, I have bets pending, and intend to bet more.

Replied instantly and clarified I did not want my account closed. No answer. Went to live chat. No help. Called support phone, he said they were working on opening my account and it would take an hour maximum. Sent more e-mails. Can not access live chat. No replies. I have always been happy with MrGreen, and I know I should be patient but it is hard when MrGreen is giving me zero reassurance and zero information.
MR GREEN CASINO REPLIED ON SEPTEMBER 17. 2019
Hello Eivindbu and thank you for taking the time to leave us a review.

I am sorry to hear of the issues you have experienced with us and for the inconvenience this has caused you.
I would like to be able to assist you with this further so I kindly ask that you contact us via email and write in the subject line “FAO Francesca” and either myself or someone in my team will be able to assist and help you further with your query, as due to security I am unable to do this over this platform.
Please kindly make sure to write a full/clear text about your case so we have as much information as possible to be able to help you.

Thank you very much and we look forward to hearing from you soon. Have a good day!
Inactive user
Reviewed on September 7. 2019

LIKED

Really fast withdrawal timeframes for credit card and e wallets. Most of the time instant. Lot of games from all the big providers and a really good mobile friendly site.

DISLIKED

Not all games are optimized for safari mobile, sometimes you need to use another browser in a IOS device to play a game also full screen doesn’t work always.
MR GREEN CASINO REPLIED ON SEPTEMBER 17. 2019
Hello Emiliwoe and thank you for taking the time to leave us a review.

I am very happy to see that you have received your withdrawals fast and are enjoying our games! We do our best to provide a smooth service so I am happy you have been experiencing this. There are indeed many games to choose from so I hope you are having fun with testing those out and seeing what you like!

Regarding playing games on your mobile device, I am sorry to see you have experienced some issues. We do always recommend using the app on your mobile device as this will give the best user experience, however of course if this does continue to not work fully, please feel free to get in touch with our Customer Support Team who are available 24/7 through live chat, email and phone and they will be more than happy to assist you further.

We continue to wish you a pleasant future play and experience with us!
tomjoe2 12 reviews
• Netherlands
Message
Reviewed on August 25. 2019

LIKED

I won a couple of times more than €100 and withdrawal. The next day I received! Nice casino, lovely bonus and helpfully 24-7 chat. I recommend mr green!

DISLIKED

Don't dislike anything. No lost connections, nothing. I never had any trouble with dealers or casino. Staff is friendly and they take care of everything very fast.
MR GREEN CASINO REPLIED ON AUGUST 28. 2019
Hello and thank you for taking the time to leave us a review.

Congratulations on your wins! We pride ourselves on providing a great customer experience, so it’s great to hear you are enjoying the casino, and have been having a seamless experience with all aspects when using our site.

We continue to wish you a pleasant future play and experience with us!

Why are you reporting this review?

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