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Mr Green Casino

5.97
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Mr Green Casino Review

  • Huge selection of games from several providers
  • Modern and stylish approach
  • Certified fair by a Swedish organisation
  • Transactions protected by SSL
  • Responsible gambling settings prevent problem gambling
  • Third-party audit not available for reading on the site
General info & Latest Promos
Website http://www.mrgreen.com
Established 2008
Owner Mr Green Ltd Casinos
Casino Promotion Mr Green Casino: 100% up to 1000 SEK + 100 Extra Spins on Starburst Slot

Mr Green Casino is one of the world's largest and most revolutionary online casinos. Their repertoire of games is truly mind-boggling, using games from Playtech, Microgaming, Netent, Betsoft, Play'N GO, Genesis Gaming, Playson and even land-based giant IGT among others. With a modern, friendly approach to gaming, it's definitely one casino we can recommend. Mr Green Casino is licensed in the jurisdiction of Malta and regulated by the UK Gambling Commission. 

Restricted Countries and Territories 

Players who reside in certain countries will not be able to open their accounts nor process financial transactions at Mr Green Casino. The list of restricted countries includes Australia, Belgium, China, Cypress, Czech Republic, Denmark, Russia, Ukraine, United Arab Emirates, and the United States. To see the entire list of limited countries, players need to look for the 'Restricted Countries' section.

Virtual Games

As far as games go, Mr Green Casino has most every other online casino beaten. The vast majority of online casinos restrict themselves to games from just one software provider. This, of course, can get old in a hurry. By using games from many different software providers, Mr Green keeps online gaming fresh.

The biggest market in the online casino industry is slots, and Mr Green Casino has more than anyone would know what to do with. With simple three-reel slots like Gold Rush slot and Ghouls Gold slot to the world's most exotic video slots, such as Wolf Run slot and Jack Hammer slot, slot enthusiasts can get more than their fix at Mr Green Casino.

If you're looking for table games, Mr Green Casino has virtually every one you could think of. Eleven varieties of blackjack and eight varieties of roulette are more than enough to occupy anyone, but there's more. Choose among several other card and dice games like craps, baccarat, pai gow poker, Caribbean Stud Poker, and Hi-Lo Switch.

Video poker players can enjoy 13 different variants of one of the world's most popular virtual games. From standard jacks or better to more extravagant games like Pyramid Poker, Mr Green Casino has plenty of drawing and dealing excitement for video poker lovers around the world.

Live Games

Mr Green Casino also features a live casino section, where players can experience live games against real live dealers. The current collection consists of different alternatives of Live Blackjack, Live Baccarat, and Live Roulette.

Mobile Gaming

Since Mr Green Casino is designed to work on any compatible mobile device, members can play their favourite games on their iOS and Android smartphones and tablets. All mobile games can be accessed without having to be downloaded, as the website is fully optimized for mobile play.

Support

Mr Green Casino’s friendly customer service team is on hand to answer any questions their members may have 24 hours a day, 7 days a week. Players may contact the support team via chat, telephone or email. The casino offers assistance 24 hours a day for ENG/GER/SWE speaking players, while the support in the rest of the languages works between 7 am to 1 am. In addition, there is a helpful FAQ section with previously answered questions. 

Security and Fairness

Players can rest assured that all information processed to and from the casino is protected with high-level SSL encryption. This guarantees that Internet hackers and fraudsters will stay away from your personal and financial data while you're enjoying yourself at Mr Green Casino.

Fairness is also a big priority at Mr Green Casino, and gamblers can know for a fact they're getting a real game. The random number generator used by the casino to generate the outcomes is certified fair by the Swedish National Laboratory of Forensic Science and the company Testfreaks. This audit report is not visible to the player, but this is seldom the case anyway.

Responsible Gaming

Mr Green takes a very serious stance against problem gaming, and we thank them for keeping gambling safe and ensuring that players do not get over their heads. The entire system is called Green Gaming. Before you start a session, you can set your limits. This prevents players from wagering more than they can afford to lose. Although many online casinos have a way of preying on problem gamblers, Mr Green is one that looks to prevent problem gambling in the first place.

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Mr Green Casino Reviews by Players

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willddatsme 1 review
United Kingdom
Reviewed on November 19, 2019

LIKED

I like nothing about this company especially after reading so many other similar scenarios. It's a disgrace that this company is getting away with holding people money hostage. Yet are okay to take it in seconds.

DISLIKED

I deposited 580 and lost, I then deposited £1000 and as soon as I did my account was blocked. I had no chance to play it. I had a self exclusion with a sister company. There's no way to contact the relevant department (must be locked at area 51. Customer service are useless... Absolute joke! I'm not will to waiting around months like everybody else and am about to start a small claims request with the courts.
MR GREEN CASINO REPLIED ON NOVEMBER 20, 2019
Good morning "WILLDDATSME",

Thank you for taking the time to leave your review and share your thoughts on this. I am firstly very sorry to see that you have had a bad experience and for the frustration this has caused you.

Unfortunately I am unable to discuss your account over this platform due to security reasons however I will be more than happy to help and check this further with you if you can kindly send us an email to customerservice@mrgreen.com and write in the subject "FAO Complaints" and my team will pick this up and get back to you as quick as possible.

Thank you very much.

Kind Regards,

The Mr Green Team
MichaelaJ 2 reviews
Sweden
Reviewed on October 4, 2019

DISLIKED

I have been waiting for a withdraw of 900 sek for 3 weeks. They have asked for a hurray of documents including picture with my face and id card, bank account statement and so on. I have been very cooperative but they are stalling the sh*t out of it. The live chat only says "thanks for your patience" its like a robot who is saying the same phrase over and over again.

All this hassle for a win of 900 sek
MR GREEN CASINO REPLIED ON OCTOBER 17, 2019
Hello 'MICHAELAJ',

Thank you for leaving us a review.

Firstly I am sorry to hear of the delay and the inconvenience this has caused you.

Can you kindly confirm for me if this has been resolved since leaving your review?

If not I would be more than happy to help you get this resolved as quick as possible and kindly ask that you email us directly so we can check your account and provide you with more information.

Kind Regards,

The Mr Green Team
xcheena 6 reviews
Norway
Reviewed on September 30, 2019

LIKED

Mrgreen Casino is an amazingly amazing Casino!
Just incredibly nice customer service!
Mrgreen pays my winnings withdrawals at lightning speed!
Serious, never had problems with Mrgreen !! ✪✪✪✪✪

DISLIKED

Nothing to dislike! Never ever had any problems with Mrgreen!!!
150 characters must be used so I'm struggling to meet this requirement here! No matter how deep I dig, there is nothing negative about my personal experience with Mrgreen !!
MR GREEN CASINO REPLIED ON OCTOBER 1, 2019
Hello XCHEENA and thank you for taking the time to leave us a review!

I am thrilled to see you are enjoying Mr Green and having a great experience!

Thank you very much for your kind words. I hope you will continue to have a great time with us and feel free to check out our Promotions for new offers :). If you need anything at all our Customer Support team are available 24/7 through live chat, phone and email.

All the best!

The Mr Green Team

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