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Mr Green Casino

7.27
Players from United States not accepted
Average Response Time: 1 day
Players from United States not accepted
Average Response Time: 1 day

Mr Green Casino review

  • Huge selection of games from several providers
  • Modern and stylish approach
  • Certified fair by a Swedish organisation
  • Transactions protected by SSL
  • Responsible gambling settings prevent problem gambling
  • Third-party audit not available for reading on the site
General info & Latest Promos
Website http://www.mrgreen.com
Established 2008
Owner Mr Green Ltd Casinos
Casino Promotion

Mr Green Casino is one of the world's largest and most revolutionary online casinos. Their repertoire of games is truly mind-boggling, using games from Playtech, Microgaming, Netent, Betsoft, Play'N GO, Genesis Gaming, Playson and even land-based giant IGT among others. With a modern, friendly approach to gaming, it's definitely one casino we can recommend. Mr Green Casino is licensed in the jurisdiction of Malta and regulated by the UK Gambling Commission. 

Restricted Countries and Territories 

Players who reside in certain countries will not be able to open their accounts nor process financial transactions at Mr Green Casino. The list of restricted countries includes Australia, Belgium, China, Cypress, Czech Republic, Denmark, Russia, Ukraine, United Arab Emirates, and the United States. To see the entire list of limited countries, players need to look for the 'Restricted Countries' section.

Virtual Games

As far as games go, Mr Green Casino has most every other online casino beaten. The vast majority of online casinos restrict themselves to games from just one software provider. This, of course, can get old in a hurry. By using games from many different software providers, Mr Green keeps online gaming fresh.

The biggest market in the online casino industry is slots, and Mr Green Casino has more than anyone would know what to do with. With simple three-reel slots like Gold Rush slot and Ghouls Gold slot to the world's most exotic video slots, such as Wolf Run slot and Jack Hammer slot, slot enthusiasts can get more than their fix at Mr Green Casino.

If you're looking for table games, Mr Green Casino has virtually every one you could think of. Eleven varieties of blackjack and eight varieties of roulette are more than enough to occupy anyone, but there's more. Choose among several other card and dice games like craps, baccarat, pai gow poker, Caribbean Stud Poker, and Hi-Lo Switch.

Video poker players can enjoy 13 different variants of one of the world's most popular virtual games. From standard jacks or better to more extravagant games like Pyramid Poker, Mr Green Casino has plenty of drawing and dealing excitement for video poker lovers around the world.

Live Games

Mr Green Casino also features a live casino section, where players can experience live games against real live dealers. The current collection consists of different alternatives of Live Blackjack, Live Baccarat, and Live Roulette.

Mobile Gaming

Since Mr Green Casino is designed to work on any compatible mobile device, members can play their favourite games on their iOS and Android smartphones and tablets. All mobile games can be accessed without having to be downloaded, as the website is fully optimized for mobile play.

Support

Mr Green Casino’s friendly customer service team is on hand to answer any questions their members may have 24 hours a day, 7 days a week. Players may contact the support team via chat, telephone or email. The casino offers assistance 24 hours a day for ENG/GER/SWE speaking players, while the support in the rest of the languages works between 7 am to 1 am. In addition, there is a helpful FAQ section with previously answered questions. 

Security and Fairness

Players can rest assured that all information processed to and from the casino is protected with high-level SSL encryption. This guarantees that Internet hackers and fraudsters will stay away from your personal and financial data while you're enjoying yourself at Mr Green Casino.

Fairness is also a big priority at Mr Green Casino, and gamblers can know for a fact they're getting a real game. The random number generator used by the casino to generate the outcomes is certified fair by the Swedish National Laboratory of Forensic Science and the company Testfreaks. This audit report is not visible to the player, but this is seldom the case anyway.

Responsible Gaming

Mr Green takes a very serious stance against problem gaming, and we thank them for keeping gambling safe and ensuring that players do not get over their heads. The entire system is called Green Gaming. Before you start a session, you can set your limits. This prevents players from wagering more than they can afford to lose. Although many online casinos have a way of preying on problem gamblers, Mr Green is one that looks to prevent problem gambling in the first place.

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Mr Green Casino Reviews by Players

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ImYourShadow 3 reviews
United Kingdom
Message
Reviewed on April 18. 2018

DISLIKED

Delay payments for as long as possible. (Still waiting on one for 8 days)
Non responsive Email Customer Support (Email you once a day if you're lucky, I've now been waiting on an Email 72 hours)
Make (Lying) excuses for why they have not Processed your withdrawal. (Citing documents, security & "Player protection" as to why it is a long process, despite documents at 99% of casinos being apporved within 12 hours)
Rerequest documents you have already sent them (After sending the same document the previous day; and then ignoring it, and despite already being a fully verified customer)
Repetietive and cliche excuses

Non of these behaviours are befitting of a reputable Casino.

If you have an account it's popbably best to self exclude here and vote with your wallet; maybe then this type of disregard for thier customers will change.

My advie would be to AVOID AVOID AVOID; and go play somehwere else like videoslots where there is a Loyalty schemes:

Cashback, Weekend Races, freespins with Zero Wagering. Friendly and responsive Customer support, no deliberate delays & Fast no nonsense withdrawals.
Algesnerk 1 review
Norway
Message
Reviewed on April 9. 2018

DISLIKED

The basic facts about this casino is that it is a big scam when it comes to their vip "club royale" membership. This is the reason: I have now been waiting for over 6 months for their loyalty program. This is still under construction, yet they are advertising it like everything else. I have been a high roller on this casino for many months now. About 1500,- 2000,- euro a week for over 6 months.. Alot of money, I know.

The last week I played as usual for about 1700,- euro. And suddenly i got a mail from my vip guy that I have lost my cashback on 10% because it was too little activity. The guy in vip support have not even contacted me personal about this. So the whole vip club royale membership is a big scam to be honest. Well ok. My guess is that this casino used to be a better one in the past but have now gotten alot of competition the last years, and doesn't make the same amount of money like they used to. For all you people that is used to spend alot of money, and want to be treated as a good customer. Stay away from this place. My total spending have been about 30000,- euro on 6 months.. I honestly thought that would be more than enough. U win some, u loose some. That is the game of the casinoworld. But too be treated like this is nothing else than a big scam.
MR GREEN CASINO REPLIED ON APRIL 10. 2018
Dear ALGESNERK.

Thank you kindly for your feedback.

It saddens us to read about your dissatisfaction with our site. We do have a loyalty program on its way as you mention, however this should not have been advertised in any other way than 'Coming soon' or something in that similar fashion.

Our VIP department is constantly monitoring accounts that are on a VIP level or on a potential VIP level. If one has been invited to Club Royale, that does unfortunately not mean that one will remain there forever.

I hope that your luck is turning soon ALGESNERK, and if you would need any assistance our support department is always ready.

Stay classy!
underdog 2 reviews
United Kingdom
Message
Reviewed on March 11. 2018

LIKED

Availability of NetEnt casino games.

DISLIKED

The fact that they don't honor promotions. Responses on the live chat take an eternity. The sportsbook layout in unintuitive and the odds are not competitive.
MR GREEN CASINO REPLIED ON MARCH 12. 2018
Dear Underdog,

Thank you for your review, we appreciate your feedback.

We are more than happy about the fact that we can offer our players the latest Netent games on our site. The relationship between Mr Green and Netent stretches far back and we have been best friends for as long as we can remember. Recently we launched our new live game concept called Live beyond live which is awesome, feel free to try it out if you enjoy a cool live environment.

Mr Green is a gentleman and should always honor a promotion on offer, feel free to send me a PM or contact our customer service so that I can help you further with any issues. Kindly set the subject to AskGamblers and send us an email to customerservice@mrgreen.com so that I can look into this for you.

Our customer service is available 24/7 all year around on chat but depending on the day/time the waiting time may differ due to peaks in people wanting to chat with us at the time. If you are experiencing any issues with getting hold of us via chat I suggest sending us an email or giving us a ring so that we may assist you further.

We always strive to offer competitive odds and improve our site, feel free to get back to me with further feedback on how we can improve our sportsbook layout so that I can bring your suggestions to our sports team.

Thank you once again for your feedback and stay classy!

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This Offer is not applicable to residents of Great Britain.

By Subscribing you are certifying that you are over the age of 18 years.

This Offer is not applicable to residents of Great Britain.