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Zig Zag 777 Casino - My €50 withdrawal request still pending since Dec 26th

RESOLVED
Complaint Info
Disputed casino Zig Zag 777 Casino
Reason Delayed payment
Amount € 50
BloodyWolf Austria
Posted on January 4, 2021

On 26th december my verification was approved also I deposited money since then I am still waiting for my withdraw to be completed I have sent email 2 times to finance department and they didnt even reply once. I am asking the support via the live chat everyday and they are saying always the same that they just sent my request to the financial department and nothing else. In the terms of the casino it says that the request should be done within 48 hours. The amount I am waiting to be withdrawn is 50euro

Posted on January 4, 2021

Dear BLOODYWOLF,

According to our data your withdrawal request has been processed yesterday.


Best Regards,
ZigZag777.

AskGamblers
Posted on January 4, 2021

Dear @BloodyWolf,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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