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Zig Zag 777 Casino - 1000 Eur pending for 79 days already

RESOLVED
Complaint Info
Disputed casino Zig Zag 777 Casino
Reason Delayed payment
Amount € 1000
ggina Armenia
Posted on April 9, 2021

I requested 1000EUR withdrawal to my card on 17 jan 2021 (79 days ago), but until today it is still not processed and shown as pending on casino site. All payment details are usual - same card I used many times to deposit and to withdraw before.

When I contact support I always get the same answer "We will forward your request to the Financial Department to withdraw your winnings as fast as we can. Please wait a little more." 

I can not wait much more than 79 days at this point so i'd like to have my withdrawal paid by zigzag777 according to zigzag777.com T&C 9.9.2 "within 48 hours."

Posted on April 12, 2021

Dear GGINA,

I sent your request to the finance department. We are sorry for the delay.

Best Regards,
ZigZag777.

Posted on April 12, 2021

Dear GGINA,

The finance department has been processed your withdrawal request.

Best Regards,
ZigZag777.

ggina Armenia
Posted on April 14, 2021

Withdrawal paid. Thank you.

AskGamblers
Posted on April 15, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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