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Zig Zag 777 Casino - 1000 eur withdrawal delayed for 18 days

RESOLVED
Complaint Info
Disputed casino Zig Zag 777 Casino
Reason Delayed payment
Amount € 1000
elenanad Georgia
Posted on November 10, 2020

I registered at zigzag777 from november 2019 made many deposits and withdrawals before, but my last withdrawal i requested 1000 EUR on 19 october 2020 to my Visa card is still marked as pending and and unprocessed. When i contacted support i was told to wait more but I am tired of waiting and my only option is to fill a complaint. By casino T&C "9.9.2 Withdrawal requests are processed by the Finance Department within 48 hours from the day of requests' application after verification of account. Finance Department processes requests on funds withdrawal from 11:00 am to 11:00 pm GMT+2." and 20 days total is far more than 48 hours. I ask Askgamblers to help me receive my withdrawal

Posted on November 11, 2020

Dear ELENANAD,

Your withdrawal request has been processed yesterday. Please check your card.

Best Regards,
ZigZag777.

elenanad Georgia
Posted on November 11, 2020

Withdrawal received. Complaint can be closed.

AskGamblers
Posted on November 12, 2020

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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