WOW Vegas Casino Complaints - Withdrawal & Other Problems

WOW Vegas Casino - Redemption processing for nearly a month now

I am a good tier VIP member on WowVegas. I'm supposed to have my redemptions processed in one business day. My account is fully verified and I've ...

WOW Vegas Casino - Verification issue fields not being shown

I recently started at Wow Vegas. Earning over 200 SC in a quick manner. While going through verification, I am facing issues entering my full address ...

WOW Vegas Casino - Elite member 5000 SC redemption unprocessed for 5 days

I am an Elite VIP member at WOW Vegas with same-day redemption processing privileges. I have successfully used this benefit multiple times in the past ...

WOW Vegas Casino - Account locked after submitting redemption

I recently submitted a redemption on WowVegas for $6500. I've been a member on their site for years and this is only my second redemption. Almost ...

WOW Vegas Casino - Delayed payments

I submitted 2 withdrawals on September 20th - one for $454 and the other $128.69- and have yet to receive payment. I contacted support and asked why ...

WOW Vegas Casino - Account in review for almost a month

About a month ago I recieved an email for Wowvegas stating that they were doing a routine check on my account and asked that I verify like 12 ...

WOW Vegas Casino - Address Verification Rejected Despite Valid Documents and Upload Limit Reached

I am filing a complaint regarding WOW Vegas Casino's address verification process.I attempted multiple times to verify my address by uploading valid ...

WOW Vegas Casino - Verification loop preventing redemption despite valid proof of address

I am filing this complaint because I have been unable to complete verification with WOW Vegas and therefore cannot proceed with redeeming my Sweeps ...

WOW Vegas Casino - Wow Vegas pending redemption

I have been verified fully my verification email is below. I made a $8400 redemption since August 18 and I have been ignored. Since then I hope I can ...

WOW Vegas Casino - Closed account after submitting redemption

I submitted my first redemption since I created my account in 2022. My redemption was for $1800.I have been messaging them trying to figure out when ...

WOW Vegas Casino - Trying to redeem my winnings

I have been trying to redeem my winnings. I'm 100% verified and it takes me to a page says I'm verified, to close the page after that, it doesn't do ...

WOW Vegas Casino - Wow vegas refuses to provide records verifying the settlement of a disconnected bonus round

On April 24, 2026, at approximately 12:15 a.m., I was playing Kraken’s Hunger by BGaming on WOW Vegas at a wager of 4 SC. I had completed 30 bonus ...

WOW Vegas Casino - Waiting long time to be verified

I recently submitted an email to the support email with my proof of address so i can redeem. Then after waiting a day nothing happened. Now my account ...

WOW Vegas Casino - Not paying out for tournaments

Two days in a row now, I have not been paid out for the gold VIP Race tournament. Both prizes have gone over their 24 hour pay out period. I emailed ...

WOW Vegas Casino - Won 300 and account locked, being more than a month

Just really think it’s ridiculous I can’t even get any help. It’s been a month not an answer or anything. I won fair and square, shouldn’t of ...

WOW Vegas Casino - Redemption not being processed

Hi All,I have a pending redemption of $8200 which has not gotten processed through MassPay. I have sent several emails, live support chats, and have ...

WOW Vegas Casino - Cannot log in for nearly a year because the wowvegas system emails never arrive

I have been completely unable to log into my WOW Vegas account for close to a year. Every login attempt triggers a "login from unrecognized device" ...

WOW Vegas Casino - Unable to Verify Address

I have been trying to get my account verified properly for a couple of months now and at this point, I don't get any responses whatsoever from a live ...

WOW Vegas Casino - Closed my account for no reason with pending redemption

During the past 48h I bought 4 times their $250 megapack which it s supposed to reward you with a bonus spin, up to 100% value of the pack. 1st ...

WOW Vegas Casino - Address verification ignored

am submitting this complaint regarding my account at WOW Vegas Casino. I currently have an available balance of $160 that I am unable to withdraw due ...

WOW Vegas Casino - Verification failed and no reply from support

I was able to put money in and play, then when I decided to pull out, I was instructed to verify my identity, which failed. I was then prompted to ...

WOW Vegas Casino - Verification status unknown for 4 weeks

I submitted all the proper documents for verification and it's been saying "documents are in were reviewing them now". It's been saying that for 4 ...

WOW Vegas Casino - Verification issue unresolved after one month winning small jackpot

Dear Wow Vegas Support Team,I am writing to formally express my frustration and disappointment regarding my ongoing verification issue, which has ...

WOW Vegas Casino - Redemption page blocked by an verification overlay

I am submitting this formal complaint regarding an ongoing issue I have been experiencing when attempting to redeem winnings on your website.Each time ...