Ag Awards

Rockbet Casino - Withdrawal issue

Complaint Info
Disputed casino Rockbet Casino
Reason Delayed payment
Posted on May 16, 2014


Is anyone else having a problem with receiving their withdrawels from Rockbet and Dendera Casinos? After waiting 7 days for the funds to be deposited, I contacted Live Chat and this was their response: I'm afraid there has been certain unforeseen delays with cashouts this week. Our accounting is working hard to correct this as quick as possible. Unfortunately I cannot say when the cashout would be paid exactly. Most likely early next week. I hope it can all be done sooner.

Thanks for any help!!

Posted on March 24, 2010

This players withdrawal is still pending to be processed. From what I can tell it has been 5 banking days and I have been told there are delays at the moment with QuickTender payments. Customer support have been advising all players who have been subject to delays including  this player. Accounting should have an update for this player in particular later today.

If you have any more questions let me know.

Thanks, Lina

Posted on March 26, 2010

Hi! I have received both cashouts into my Quicktender account. Thanks for your help!

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy