Withdrawals pending for weeks!
I have two withdrawals pending since 6/2/17; one for$1,000 and one for $500. Each time I email the financial dept. I am advised that my winnings have been approved and are in a queue for processing on a first in first out payment order. Each time I email the financial department, they will not provide me with an estimated date for payment. The response is always, "I will be notified by email when the payment is processed."
Slots Plus Casino Complaint Stats
Resolved
20 / 49
Avg. Amount
$2,279
Avg. Complaint Duration
10 days
Avg. Response Time
3 days
Slots Plus Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 17 out of 42 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.