What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Slots Plus Casino - Waiting for my payout

RESOLVED
Complaint Info
Disputed casino Slots Plus Casino
Reason Delayed payment
Amount $ 950
Posted on December 28, 2019

I requested my withdraw for $950 over two weeks ago. Everything is verified and has been accepted, when I ask when I'm going to receive my money all they keep saying is that, "it has been sent to our third party payment processor and will be in the next batch." It has been over two weeks now and I keep getting the same generic response. The only other time I have won and requested a payout, it took me 3 months to get my money when their website says you will receive your withdrawl 7-10 days after it's approved. I spoke with Juan from customer support and he said on last Tuesday the 17th of December that they money will for sure be in my account this Tuesday which was the 24th of december and I still haven't received it. I have the chat transcripts from that conversation if you guys need it. I feel like I keep getting the run around again and I am a very good paying customer that makes deposits very often.

Posted on January 2, 2020

It says my payment was processed on 12/31 at 12:00pm central time and it still is not in my bank account. I spoke with my bank and they said they don't even see it pending or anything.

Slots plus said it could take 3-5 days. I still feel like I'm getting the run around.
Balfano66

Posted on January 3, 2020

Resolved. And paid

AskGamblers
Posted on January 3, 2020

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy