What's new

  • What's new
  • Notifications
Search
Search for over 1000 casinos, slots, bonuses

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Notifications
failed to load.

Reload

You don't
have any
notifications.

Reload
View all

Slots Plus Casino - Unfairly decreased my $2,500 withdrawal to only $500

UNRESOLVED
Complaint Info
Disputed casino Slots Plus Casino
Reason Declined payment
Amount $ 2500
Sct1985 United Kingdom Message
Posted on September 16, 2018

After depositing and playing with $100 I actually won $2500. I was very happy as I never have any luck with gambling online.
I submitted my request for the withdrawal and completed all verifying stages.
I was then told I can only withdraw $500 of my winnings as you can only withdraw 5 times the amount of the deposit.
I am struggling to accept this as on depositing funds this was not mentioned.
Is there a way for this to resolved as it seems grossly unfair.

Posted on September 19, 2018

We paid you as per casino T&C.

Thanks

AskGamblers
Posted on September 20, 2018

Dear Slots Plus Casino,

Please provide evidence that player's withdrawal got issued to him as per casino's terms ( kindly post the quote of the Term in question ). Aforementioned evidence please send directly to the AskGamblers Complaint Team at suppor­[email protected]­skg­amb­ler­s.com.

Thank you in advance.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy