11 years ago
My withdrawal is pending more thant 48hrs, still status showing pending, i try to communicate in live chat most of the times they are offline, No contact number very poor customer support, i was little worried about my withdrawal still pending , two withdrawals pending 387gbp+50gbp. New users stay away from noxwin till i close my complaint
Disputed Casino
Noxwin Casino
Reason
Delayed payment
AskGamblers
11 years ago
• Support Team
This complaint is resolved upon evidence that we received from a casino. Player's account didn't past a security check. If player think that he have a case he can seek further help from Gambling Commission.
Noxwin Casino
11 years ago
• Representative
Hi gabrielhere,
We regret to inform you that your account was closed - Our legal department found out that the documents which you provided were fake, therefore your account will remain closed.
Noxwin Team
We regret to inform you that your account was closed - Our legal department found out that the documents which you provided were fake, therefore your account will remain closed.
Noxwin Team
AskGamblers
11 years ago
• Support Team
@gabrielhere,
Did you received your winnings?
Did you received your winnings?
gabrielhere
11 years ago
• Germany
Still my Complaints is not solved, Now more than seven days still Withdrawal status pending even after submiting required Kyc docs
Waiting for Withdrawal Still
Waiting for Withdrawal Still
Noxwin Casino Complaint Stats
Resolved
23 / 40
Avg. Amount
$1,052
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
Screenshot