Payment delayed for over a month, no response
I am stil waiting for payment after now 30+ days. On March 27th I requested a withdrawal for 453,1 EUR. After about 7-10 days I contacted support (via chat) if something was wrong. They simply respond with "your request is being escalated to the finance department", etc. I wrote several emails to "email support" - no answer.
Noxwin Casino Complaint Stats
Resolved
23 / 40
Avg. Amount
$1,052
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
Noxwin Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 14 out of 29 complaints in this category have been resolved.
This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.