Unjustified confiscation & Delayed refund
In April 2018, Noxwin took more than $ 3,000 from my account. In the chat-correspondence operator called the reason supposedly "multi-account." I only had one account. Out of $ 3,000, 640 remained on the account, the rest of the money simply disappeared. In the chat they told me to order the remaining 640 dollars for payment. To my question, why exactly 640, they answered that it was my deposit. Deposits I made more than 2000 dollars (there are extracts from Skrill). In general, on the face of obvious cheating from Noxwin. In addition, even these 640 dollars, they still did not withdraw (a month passed). Now my account is blocked.
Noxwin Casino Complaint Stats
Resolved
23 / 40
Avg. Amount
$1,052
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
Noxwin Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 14 out of 29 complaints in this category have been resolved.
This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.