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Noxwin Casino - Delaying small €150 payment for over a month now

UNRESOLVED
Complaint Info
Disputed casino Noxwin Casino
Reason Delayed payment
Amount € 150
Posted on May 21, 2018

This is "only" regarding a small sum of €150 but Noxwin is delaying my withdrawal for over a month now. On the 19th of April i've send in my passport etc. These were verified on the 24th of April. From here till the 10th of may I've send numerous emails why my withdrawal was taking so long. Only on the 10th of May(!) I got a message that I had to turnover my initial deposit atleast once. I did this, the same day even and contacted them again to follow up with the withdrawal. From then till now all my emails get the same reaction:

"Hi,

We have forwarded your request to the relevant department.

When we will receive any updates, we will inform you via-email.

Regards,

Noxwin"

I'm getting a bit desperate I won't see my money again.. I need Noxwin to explain themselves here. This is not acceptable. I need you to follow with the withdrawal asap!

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