Withdrawal declined and balance confiscated due to unjustified accusations
Good morning,
I am a customer from Noxwin and I am trying to withdraw money from my account for 3 weekes.
First of all there are no bonuses involved!
Now the history of my troubles
March 25th: withdrawal request (#2633621197) for 1000.00
April 1st: withdrawal denied (2685623076)
In a message I was told to withdraw in smaller amounts – what I did.
April 4th: withdrawal request (#2716450779) for 300.00
April 10th: withdrawal denied (#2766212287)
April 10th: correction down (#2766240314): -1779.71 followed by a message „multiple accounts“
I only have one noxwin account and never had more than this one!! So taking 1779.71 away from my account is absolutely illegal!!
Contacting the chat or writing emails does not make any sense – the only answer: we will escalate your question to the department, or they are just ignoring me. And I never hear again from noxwin but denying my withdrawal or correcting down my account
The amount of money in my account is 2379.71 which is a lot of money.
Please help me te get my money to my skrill or bank account – if you have any questions or if you need more and detailed information, please let me know.
Thank you very much.
Regards
< personal information removed >
I am a customer from Noxwin and I am trying to withdraw money from my account for 3 weekes.
First of all there are no bonuses involved!
Now the history of my troubles
March 25th: withdrawal request (#2633621197) for 1000.00
April 1st: withdrawal denied (2685623076)
In a message I was told to withdraw in smaller amounts – what I did.
April 4th: withdrawal request (#2716450779) for 300.00
April 10th: withdrawal denied (#2766212287)
April 10th: correction down (#2766240314): -1779.71 followed by a message „multiple accounts“
I only have one noxwin account and never had more than this one!! So taking 1779.71 away from my account is absolutely illegal!!
Contacting the chat or writing emails does not make any sense – the only answer: we will escalate your question to the department, or they are just ignoring me. And I never hear again from noxwin but denying my withdrawal or correcting down my account
The amount of money in my account is 2379.71 which is a lot of money.
Please help me te get my money to my skrill or bank account – if you have any questions or if you need more and detailed information, please let me know.
Thank you very much.
Regards
< personal information removed >
Noxwin Casino Complaint Stats
Resolved
23 / 40
Avg. Amount
$1,052
Avg. Complaint Duration
6 days
Avg. Response Time
3 days
Noxwin Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 14 out of 29 complaints in this category have been resolved.
This operator's average complaint duration is 6 days, while the average duration across all operators is 8 days.