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Casino Royal Club - Stalling my withdrawal since August!

UNRESOLVED
mmj214 United States
posted on October 5, 2015.

I first made this withdrawal in August. I was told a week or so later that they had a new processor in order to pay more quickly, therefore I needed to reverse my $1400 withdrawal, make a new deposit and play thru that bonus, then I would be paid within 24 hrs. I did that risking my previous withdrawal. Once I had completed that It wouldn't let me make my withdrawal. Days later after waiting on live chat with no answer over and over I finally got thru to someone. I was told they had to process my withdrawal manually but I would get it soon. weeks go by finally on Sept. 11th I spoke with Henry who promised me he would take care of everything and I would get my money in 4-5 days at most. My withdrawal is still sitting in my account as reversible since Sept. 11th and everytime I speak to someone they tell me either 24-48 hrs or on Monday am if it is a friday. 100% they say everytime. Still nothing. Please help!!!

mmj214 United States
posted on October 7, 2015.

My actual withdrawal after the second deposit is for $2060