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Casino Royal Club - Delayed payment and no response to queries

UNRESOLVED
Complaint Info
Disputed casino Casino Royal Club
Reason Delayed payment
Amount R 3000
bim9001 South Africa Message
Posted on March 21, 2017

After depositing R650 into this casino and claiming a promotion and clearing it, I was left with R3000 in my account. I submitted a withdrawal request on the 7th of March and I haven't been notified of any hindrance that is preventing my withdrawal from going through, I still see the withdrawal under 'reversible withdrawals' in the cashier, It normally doesn't sit there for this long. There customer service is appalling and they don't respond to emails or chat messages nor do they answer their phone. Very scary.

AskGamblers
Posted on March 24, 2017

Dear Casino Royal Club,

Please let us know if there's some update regarding this case.

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