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Casino Royal Club - Delayed payment, no response to queries

UNRESOLVED
AndrewL418 Virginia
posted on December 16, 2016.

On 11/29 I submitted a withdrawal of $600.43 to my UPayCard after playthrough met. Even though this sentence is included in the daily promo email that I receive "Also get up to $300 instant cashback on all your deposits and quick cashout with Upaycard.", No payment, no reply to mu emailed queries. Over 2 weeks is certainly not quick...

AskGamblers
posted on December 19, 2016.

Dear @AndrewL418,

Please let us know if there's some update on your issue.

AndrewL418 Virginia
posted on December 19, 2016.

8No action, no response.

AskGamblers
posted on April 5, 2017.

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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