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Casino Royal Club - Delayed payment, no response to queries

UNRESOLVED
Complaint Info
Disputed casino Casino Royal Club
Reason Delayed payment
Amount $ 600
Posted on December 16, 2016

On 11/29 I submitted a withdrawal of $600.43 to my UPayCard after playthrough met. Even though this sentence is included in the daily promo email that I receive "Also get up to $300 instant cashback on all your deposits and quick cashout with Upaycard.", No payment, no reply to mu emailed queries. Over 2 weeks is certainly not quick...

AskGamblers
Posted on December 19, 2016

Dear @AndrewL418,

Please let us know if there's some update on your issue.

AndrewL418 Virginia
Posted on December 19, 2016

8No action, no response.

AskGamblers
Posted on April 5, 2017

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

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